The Billings Chamber of Commerce Board of Directors and staff proudly share the organization’s Strategic Plan 2015-2020.  The new and in some cases continued priorities focus on the Chamber’s mission and vision to nurture a healthy business climate, community and overall quality of life for area residents.  At the same time, the priorities focus on offering Chamber members venues for continued growth and success.

In 2020 Billings will be a dynamic center of regional commerce that draws families, workers, visitors and economic opportunities for our business community like never before.

Attaining this vision requires unwavering alliances with local and regional partners who own a stake in Billings’ success; just as we rely on our entire region’s prosperity for our success. Building a community for the Next Generation also necessitates that Millennials are part of the decision-making fabric.

Organizationally the Chamber will align its resources to meet current demands while understanding that demands of tomorrow may look different from today. Our leadership and decision making process will be both proactive and responsive, and unapologetically decisive when difficult decisions must be made for the good of our business environment and community.

The Billings Chamber does not exist to sell memberships, services and seats. We exist to move Billings forward and help your business grow.

Strategic Objectives 2020

Advance Billings as the Dynamic Regional Center

Grow and Recruit Trained Talent

  • Click here for the 2015 State of the Workforce Report (BillingsWORKS)

Lead Visitor Growth

  • Click here for the Visit Billings tourism website
  • Click here for the Visit Southeast Montana tourism website

Influence Public Policy

Enhance Value to Members

  • Click here for Chamber member benefits and networking opportunities
  • Click here for ways to get involved with your Chamber

Exceed Organizational Expectations


Our Mission: To develop a strong business climate and vibrant economy by serving the community in a leadership role thereby enhancing the quality of life.

Our Vision: To achieve excellence in community leadership and growth.

Advocate. Connect. Grow. The Billings Chamber represents our 1,170 members who employ 44,000 people. We help you grow your bottom line by connecting you to opportunities and advocating for your business and our community.

Our Team Promise: Our brand speaks loudly of change, energy and excitement. As a team we will consistently deliver the wow factor; innovative ideas, knowledge, integrity, leadership and laughter. We’re proud of what we do and where we live. Let’s SHOUT it out!

Core Competencies

  1. Support business needs including leading local, state and federal legislative issues impacting business and our quality of life;
  2. Promote Billings as a preferred destination for visitors, business travelers and sporting events;
  3. Provide opportunities for our membership relating to education, leadership development, networking and value added services.

Your Chamber

The Billings Chamber received the highest award that a chamber can receive from the United States Chamber of Commerce: 5-Star Accreditation. Less than 1% of the 3,000 chambers in the U.S. have this designation. The Chamber has also been recognized as a 2015 “Chamber of the Year” finalist in our category across the country. We are a non-profit 501(c)6 representing and serving 1,170 members who employ more than 44,000 people. Your Board consists of community leaders representing small and large businesses and diverse business interests. We are governed by 17 voting members and four ex-officio members who provide expertise in their fields. Your staff consists of 14 professionals who are enthused, engaged in the community and full of great ideas and energy. The Chamber has strategic management agreements to further the regional travel industry with the Montana Office of Tourism (lodging tax); Billings Tourism Business Improvement District (TBID); and Visit Southeast Montana Tourism (SEMT).

Our Community

Billings enjoys a large trade area (500,000 square mile retail trade area covering four states) with a diverse economy (healthcare, agriculture, tourism, natural resources). Educational opportunities (Montana State University Billings, Rocky Mountain College, a strong K-12 system) are abundant as are our recreational and scenic surroundings. Residents and visitors alike enjoy “River to the Rims” beauty (from Swords Rimrock Park to the Yellowstone River); cultural attractions (Yellowstone Art Museum, Western Heritage Center, ZooMontana); and an increasingly vibrant downtown (the heart of our community). A short drive finds international icons of beauty, heritage, and the old west (Pompeys Pillar, Yellowstone National Park, Little Bighorn Battlefield). Employers tout a strong employee work ethic, short commute and satisfied workforce.

As with any community on the move, Billings faces challenges such as: public safety; air service; workforce (2.6% unemployment; skills gap, housing, aging population); being an urban area in a rural state/region; taxing structure equality; lack of (or aging) facilities (event space, attractions, sports, infrastructure).

WHAT IS IMPORTANT TO OUR MEMBERS (Source: Hight Consulting; Dr. Larry Swanson)

  • The quality of our community
  • The quality of our workforce
  • The quality of our surrounding environment