In this installment of the People & Profits Video Series, Karen Grosz speaks with owner Thomas Fischer from Fischer Commercial Flooring about the way they have pivoted their business to better serve their employees and customers to reassure them that “It’s all going to be fine!”  Click on the video below to hear from a real business right here in Billings and the journey they have taken to navigate current challenges, and learn from one another on how to press forward to a new normal.