The Billings Chamber of Commerce Board of Directors and staff proudly share the organization’s Strategic Plan 2015-2020.  The priorities focus on the Chamber’s mission and vision to nurture a healthy business climate, community, and overall quality of life for area residents.  At the same time, the priorities focus on offering Chamber members venues for continued growth and success.

Our 2020 and Beyond Strategic Plan will be shared here soon.

Organizationally, the Chamber aligns its resources to meet current demands, while understanding that demands of tomorrow may look different from today. Our leadership and decision making process is both proactive and responsive, and unapologetically decisive, when difficult decisions must be made for the good of our business environment and community.

The Billings Chamber does not exist to sell memberships, services, and seats. We exist to move Billings forward and help your business grow.

Strategic Objectives 2020

Advance Billings as the Dynamic Regional Center

Grow and Recruit Trained Talent

  • Click here for the 2020 State of the Workforce Report (BillingsWORKS)

Lead Visitor Growth

  • Click here for the Visit Billings tourism website
  • Click here for the Visit Southeast Montana tourism website

Influence Public Policy

Enhance Value to Members

  • Click here for Chamber member benefits and networking opportunities
  • Click here for ways to get involved with your Chamber

Exceed Organizational Expectations

Our Mission: To develop a strong business climate and vibrant economy by serving the community in a leadership role thereby enhancing the quality of life.

Our Vision: To achieve excellence in community leadership and growth.

Advocate. Connect. Grow. The Billings Chamber represents our 1,200 members who employ 50,000 people. We help you grow your bottom line by connecting you to opportunities and advocating for your business and our community.

Our Team Promise: Our brand speaks loudly of change, energy, and excitement. As a team we will consistently deliver the wow factor; innovative ideas, knowledge, integrity, leadership, and laughter. We’re proud of what we do and where we live. Let’s SHOUT it out!

Core Competencies

  1. Support business needs including leading local, state, and federal legislative issues impacting business and our quality of life;
  2. Promote Billings as a preferred destination for visitors, business travelers, and sporting events;
  3. Provide opportunities for our membership relating to education, leadership development, networking, and value added services.

Your Chamber

The Billings Chamber received the highest award that a chamber can receive from the United States Chamber of Commerce: 5-Star Accreditation. Less than 1% of the 3,000 chambers in the U.S. have this designation. The Chamber was recognized as the Chamber of the Year in 2015 by the Association for Chamber of Commerce Executives. We are a non-profit 501(c)6 representing and serving 1,200 members who employ more than 50,000 people. Your Board consists of community leaders representing small and large businesses and diverse business interests. Your staff consists of 15 professionals who are enthused, engaged in the community, and full of great ideas and energy. The Chamber has strategic management agreements to further the regional travel industry with the Montana Office of Tourism (lodging tax); Billings Tourism Business Improvement District (TBID); and Visit Southeast Montana Tourism (SEMT).

Our Community

Billings enjoys a large trade area (500,000 square mile retail trade area covering four states) with a diverse economy (healthcare, agriculture, tourism, natural resources). Educational opportunities (Montana State University Billings, Rocky Mountain College, a strong K-12 system) are abundant as are our recreational and scenic surroundings. Residents and visitors alike enjoy “River to the Rims” beauty (from Swords Rimrock Park to the Yellowstone River), cultural attractions (Yellowstone Art Museum, Western Heritage Center, ZooMontana), and an increasingly vibrant downtown (the heart of our community). A short drive finds international icons of beauty, heritage, and the old west (Pompey’s Pillar, Yellowstone National Park, Little Bighorn Battlefield). Employers tout a strong employee work ethic, short commute, and satisfied workforce.

As with any community on the move, Billings faces challenges such as: public safety, air service, workforce (2.6% unemployment; skills gap, housing, aging population), being an urban area in a rural state/region, taxing structure equality, and lack of (or aging) facilities (event space, attractions, sports, infrastructure).

WHAT IS IMPORTANT TO OUR MEMBERS (Source: Hight Consulting; Dr. Larry Swanson)

  • The quality of our community
  • The quality of our workforce
  • The quality of our surrounding environment